Cancellation & Refund Policy

How ride cancellations and refunds work at NiskuFleet.

Last updated: 10 July 2026

Cancellation

You can cancel free of charge before a driver is assigned. A cancellation fee may apply after a driver is assigned or has started toward your pickup.

Refunds

Eligible refunds for prepaid rides are returned to your original payment method within 5–7 business days.

Questions? Email us at [email protected].