Cancellation & Refund Policy
How ride cancellations and refunds work at NiskuFleet.
Last updated: 10 July 2026
Cancellation
You can cancel free of charge before a driver is assigned. A cancellation fee may apply after a driver is assigned or has started toward your pickup.
Refunds
Eligible refunds for prepaid rides are returned to your original payment method within 5–7 business days.
Questions? Email us at [email protected].